The Griffith Park Train Rides
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Los Angeles County Safe Operating Protocols

Protocol for Family Entertainment Centers: Appendix V

Effective Date: 12:01am on Monday, Monday, April 5, 2021

Recent Updates: (Changes highlighted in yellow) 4/2/2021:

ï‚· Updated to change the title of the Protocol to “Family Entertainment Centers” to enable additional family entertainment businesses to reopen with modifications under this protocol.

ï‚· Bowling alleys may reopen with modifications.

ï‚· Outdoor paintball may reopen with modifications.

ï‚· Escape rooms may reopen with modifications.

  • Family Entertainment Centers may now operate indoors at a maximum occupancy of 25% of indoor capacity.


COVID-19 case rates, hospitalizations, and deaths continue to fall, but community spread still remains moderate. COVID-19 continues to pose a high risk to communities and requires all people and businesses to take precautions and modify operations and activities to reduce the risk of spread.

Due to Los Angeles County entering the “Orange Tier” of the State’s Blueprint for a Safer Economy framework, this protocol has been updated to lift some local activity-specific restrictions. Family Entertainment Centers should proceed with caution and adhere to the requirements in this protocol to reduce the potential spread of COVID-19 within their business operations.



escape rooms, kiddie rides, virtual reality, etc.)


The requirements below are specific to family entertainment activities that are held outdoors and naturally distanced indoor family entertainment activities such as indoor bumper cars, indoor batting cages, bowling alleys,

are permitted to open. All other indoor activities with increased risk of proximity and mixing, like arcades, ice and roller skating, and indoor playgrounds must remain closed.

Businesses with convention space, rentable meeting rooms, or other areas for private events such as birthday parties shall remain closed until such activities are allowed to resume through an update to the County Health Officer Order and this protocol.

Family entertainment centers with restaurants, concessions stands, coffee shops, etc. must comply with DPH protocols for Restaurants. Any food service must be from an on-site licensed restaurant, permitted concession stand, or prepackaged food from a market permitted by Environmental Health. These food facilities must adhere to all applicable restaurant and/or food service reopening protocols. Attendees may bring their own food, if allowed by the establishment. Temporary concession stands and other food facilities (e.g., catered food, food trucks, food carts) are not allowed. Food and beverages may only be consumed in designated dining areas in compliance with DPH Protocols for restaurants, but food may not be consumed while engaging in activities nor while walking around the premises. Indoor dining areas are limited to 25% indoor capacity.

In addition to the conditions imposed on these specific businesses by the State, these types of businesses must also be in compliance with the conditions laid out in this Protocol for Family Entertainment Centers.

Family Entertainment Centers need to comply with the following guidance, if applicable:

 DPH Protocols for Restaurants

 DPH Protocols for Retail Establishments

In the protocols that follow, the term “household” is defined as “persons living together as a single living unit” and shall not include institutional group living situations such as dormitories, fraternities, sororities, monasteries, convents, or residential care facilities, nor does it include such commercial living arrangements such as boarding

houses, hotels, or motels.The terms “staff” and “employee” are meant to include employees, volunteers, interns and trainees, scholars and all other individuals who carry out work at the site. The term “visitors” or "customers” should be understood to include members of the public and others who are not staff or employees who spend time at the business or site. The terms “establishment”, “site”, and “facility” both refer to the building, grounds, and any adjacent buildings or grounds at which permitted activities are conducted.

Please note: This document may be updated as additional information and resources become available so be sure to check the LA County website regularly for any updates to this document.

This checklist covers:

  1. Workplace policies and practices to protect employee health

  2. Measures to ensure physical distancing

  3. Measures to ensure infection control

  4. Communication with employees and the public

  5. Measures to ensure equitable access to critical services.

These five key areas must be addressed as your facility develops any reopening protocols.

All family entertainment center operations covered by this protocol must implement all applicable measures listed below and be prepared to explain why any measure that is not implemented is not applicable to the business.

Business name:

Griffith Park Train Rides

Facility Address:

4400 Crystal Springs Dr. and 5200 Zoo Dr., Los

Maximum Occupancy, per Fire Code:

Angeles, CA 90027

Outdoor area - not subject to fire code

Approximate total square footage of space open to the public:

Loading platform - 1,200 sq ft


Everyone who can carry out their work duties from home has been directed to do so.

Vulnerable staff (those above age 65, those with chronic health conditions) are assigned work that can be done from home whenever possible and should discuss any concerns with their healthcare provider or occupational health services to make appropriate decisions on returning to the workplace.

XAll employees have been told not to come to work if sick, or if they are exposed to a person who has COVID-19.

X Entry screenings are conducted before employees, vendors, contractors, and other visitors may enter the facility, in compliance of the DPH Employee Screening guidance. Checks must include a check-in

concerning cough, shortness of breath, difficulty breathing and fever or chills and if the employee is


Los Angeles County Code, Title 22. §22.14.060 - F. Family definition. (Ord. 2019-0004 § 1, 2019.)

currently under an isolation or quarantine order. These checks can be done remotely or in person upon the employees’ arrival. A temperature check should be done at the worksite if feasible.

  • Negative Screen (Cleared). If the person has no symptoms and no contact with a known or suspected COVID-19 case in the last 14 days, they can be cleared to enter and work for that day.

  • Positive Screen (Not Cleared).

    • If the person was not fully vaccinated2 against COVID-19 and had contact with a known COVID-19 case in the last 14 days or is currently under quarantine orders, they may not enter and must be sent home immediately to quarantine at home. Provide them with the quarantine instructions found at

    • If the person is showing any of the symptoms noted above or is currently under isolation orders, they may not enter and must be sent home immediately to isolate at home. Provide them with the isolation instructions found at

X Workers are provided information on employer or government-sponsored leave benefits the employee may be entitled to receive that would make it financially easier to stay at home. See additional information on government programs supporting sick leave and worker’s compensation for COVID-19, including employee’s sick leave rights under the Families First Coronavirus Response Act and employee’s rights to workers’ compensation benefits and presumption of the work-relatedness of COVID-19 pursuant to the Governor’s Executive Order N-62-20.

X Upon being informed that one or more employees test positive for or has symptoms consistent with COVID-19 (case), the employer has a plan or protocol in place to have the case(s) isolate themselves at home and require the immediate self-quarantine of all employees that had a workplace exposure to the case(s). The employer’s plan should consider a protocol for all quarantined employees to have access to

or be tested for COVID-19 in order to determine whether there have been additional workplace exposures, which may require additional COVID-19 control measures.

X In the event that the owner, manager, or operator knows of three (3) or more cases of COVID-19 within the workplace within a span of 14 days the employer must report this outbreak to the Department of Public Health at (888) 397-3993 or (213) 240-7821 or online at If a cluster is identified at a worksite, the Department of Public Health will initiate a cluster response which includes providing infection control guidance and recommendations, technical support, and site-specific control measures. A public health case manager will be assigned to the cluster investigation to help guide the facility response. The Department of Public Health will need the facility’s immediate cooperation to determine whether the cluster of cases constitutes an outbreak of COVID-19.

Employees who have contact with others are offered, at no cost, an appropriate face mask that covers the nose and mouth. For more information, see LAC DPH COVID-19 Mask webpage at The face mask is to be worn by the employee at all times during the workday when in contact or likely to come into contact with others. Employees who have been instructed by their medical provider that they should not wear a face mask must wear a face shield with a drape on the bottom edge, to be in compliance with State directives, as long as their condition permits it. A drape that is form fitting under the chin is preferred. Masks with one-way valves must not be used. All employees must wear face masks at all times except when working alone in private offices with closed doors or when eating or drinking. The exception made previously for employees working in cubicles with solid partitions exceeding the height of the employee while standing is overridden until further notice.

To ensure that masks are worn consistently and correctly, employees are prohibited from eating or drinking except during their breaks when they are able to safely remove their masks and physically distance from others. At all times when eating or drinking, employees must maintain at least a six-foot distance from others. When eating or drinking, it is preferred to do so outdoors and away from others, if


People are considered fully vaccinated against COVID-19 two (2) weeks or more after they have received the second dose in a

  1. dose series (e.g., Pfizer-BioNTech or Moderna), or two (2) weeks or more after they have received a single-dose vaccine (e.g., Johnson and Johnson [J&J]/Janssen).


possible. Eating or drinking at a cubicle or workstation is preferred to eating in a breakroom if eating in a cubicle or workstation provides greater distance from and barriers between workers.

X Employees are instructed on the proper use of their face mask, including the need to wash or replace their face masks daily.

X Occupancy is reduced and space between employees is maximized in any room or area used employees for meals and/or breaks. This has been achieved by:


oPosting a maximum occupancy sign that is consistent with enabling a distance of at least six feet between individuals in rooms or areas used for breaks; and


oStaggering break or mealtimes to reduce occupancy in rooms or areas used for meals and breaks; and


Placing tables at least eight feet apart and assuring six feet between seats, removing or taping seats to reduce occupancy, placing markings on floors to assure distancing, and arranging seating in a way that minimizes face-to-face contact. Use of partitions is encouraged to further prevent spread but should not be considered a substitute for reducing occupancy and maintaining physical distancing.

Where possible, outdoor break areas with shade covers and seating are created to help ensure physical distancing.

Face shields are provided and worn by staff who are consistently within six feet of customers or co- workers (e.g., fitting and securing customers with safety equipment) in addition to a face mask. Face masks protect others from the wearer’s droplets; face shields help protect the wearer from others’ droplets. To the extent feasible, all workers minimize the amount of time spent within six feet of customers and coworkers.

Face shields are to be used, cleaned, and disinfected per manufacturer’s instructions.

XResources are provided to support employee hygiene, including, but not limited to tissues, no-touch trash cans, hand soap, adequate time for handwashing, alcohol-based hand sanitizer, disinfectant wipes, and disposable towels.

All workstations are separated by at least six feet.

 Break rooms, restrooms and other common areas are disinfected frequently, on the following schedule:

oBreak rooms XRestrooms XOther




Disinfectant and related supplies are available to employees at the following location(s):


X Hand sanitizer effective against COVID-19 is available to all employees at the following location(s):


X Employees are allowed frequent breaks to wash their hands.


A copy of this protocol has been distributed to each employee.

X Each worker is assigned their own tools, equipment, and defined workspace. Whenever possible, sharing held items (e.g., phones, tablets, laptops, desks, pens, etc.) is minimized or eliminated.

All policies described in this checklist other than those related to terms of employment are applied to staff of delivery and any other companies who may be on the premises as third parties.

 Optional—Describe other measures:



 The maximum number of people, including all visitors and staff, in the indoor area of the venue is limited

A to 25% of the facility’s indoor occupancy based on applicable building or fire code.

Maximum number of customers in the indoor areas of the family entertainment center is limited to:

Any comments or questions may be directed to

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